Client management designed for independent mountain guides
Mountaineering, ski touring, ice climbing, ridges, multi-day expeditions: you build long-term relationships with demanding clients. GuideMate helps you centralise their history, skill level and goals so nothing is forgotten from one route to the next — and from one season to the next.
The challenge of client management for a mountain guide
Your clients are often regulars who return several times a year for varied activities (summer/winter). You need to remember their exact skill level, goals and physical constraints — especially when the last outing together was six months ago. Without a clear system, you rely on memory, and it eventually shows its limits.
Hard to recall clients' technical level between seasons: mountaineering, skiing, ice climbing
Medical information and emergency contacts scattered across emails or paper notes
Difficult to know exactly how many guiding days were completed and with whom
What GuideMate brings to a mountain guide
Rich and lasting client profiles
Mountaineering level, ski touring experience, routes completed together, notes on strengths and areas of caution. Check the profile before each outing to be prepared — even if you haven't seen the client in a year.
Route and day history
Every guided outing is recorded: activity, client(s), conditions, free-form notes. You can find all routes completed with a client in seconds — useful for suggesting the next step or confirming their level to a hesitant client.
Season overview and pricing insight
Number of guiding days, summer/winter breakdown, most active clients. Concrete data to understand how your business evolves, adjust rates for high-demand slots and anticipate quiet periods.
Sensitive data kept secure
Medical information, allergies, emergency contacts: sensitive data you need at hand without leaving it in emails or notebooks. GuideMate centralises it securely, hosted in Europe, GDPR compliant.
Built for the versatility of mountain guiding
A mountain guide doesn't lead just one activity: ski touring in winter, mountaineering, climbing and hiking in summer, sometimes trips abroad. GuideMate follows you through all that diversity.
- Multiple activities recorded in the same client base
- Activity-specific notes for each client (skiing level ≠ mountaineering level)
- Quick access from your phone, even offline
- View of upcoming days to better organise your schedule
- Export contacts to offer your new dates first to loyal clients
- Simple tool: no training, no complex setup
Ready to better track your clients and routes?
GuideMate is available on iPhone and Android. Free trial, no credit card required. If you continue, it's €9/month or €80/year.
Download the appFrequently asked questions
Can I log outings with very different activities (mountaineering, skiing, climbing)?
Yes. Each day is recorded with the corresponding activity. You can filter by activity type to find, for example, all ski touring outings for a client, or all mountaineering routes of the season.
How do I manage multi-day trips (expeditions, traverses)?
You can log multiple days associated with the same client or group. Free-form notes let you document each stage of a trip or expedition.
Does GuideMate work without an internet connection in the mountains?
The app is accessible on your phone. Previously synced data remains available offline, so you can access client profiles even without signal.
Does it work with the tools I already use (calendar, accounting)?
GuideMate focuses on client management and guiding days. It doesn't replace your accounting software, but you can export your data to use in your other tools.