All the features to track your clients and guiding days
GuideMate brings together everything independent guides, instructors and outdoor professionals need to stay organised from one season to the next: complete client profiles, a clear schedule and activity reports.
Get started freeThe reality of daily life as an independent guide
Between text messages, booking emails, the paper notebook at the hut and the spreadsheet updated in December, most guides manage their clients across five different places. The result: before every outing, you search for the client's level, health constraints, whether it's their first time with you. At the end of the season, it's impossible to know exactly how many days you worked or which clients deserve a follow-up.
Client information scattered across email, texts and paper notebooks
Impossible to quickly find a client's history between two seasons
Unclear season overview: how many guiding days, which clients to follow up?
GuideMate solves exactly these problems. It's not a generic tool built for sales teams. It's a management app designed for a solo guide, used from your phone, between outings.
1. Complete client profiles
Each client has a dedicated profile that brings together the essentials: contact details, skill level, preferences, specific constraints and the history of all your outings together. The profile persists from one season to the next — no need to recreate anything each year.
- Full history of guiding days with this client, across multiple seasons
- Key notes accessible at a glance: health, equipment, coaching preferences
- Documents associated with the client stored in one place
- Skill level and experience to prepare each outing without rebuilding from memory
Real-world example: you guide a client on a ski touring day in January, then on a mountaineering outing in July. Their profile keeps track of both outings with your notes. The following January, you know exactly where they stand before picking up the phone.
2. Guiding day tracking
View your past and upcoming days in a unified season view. At a glance you can see what you've done, what's planned, and which client is involved in each outing.
- Chronological view of completed and planned days, season by season
- Direct link to the profile of each client involved in the outing
- Notes and feedback entered right after the day, from your phone
- Quick identification of free slots and busy periods
3. Season dashboard
A dashboard summarises your activity to help you steer your season. No more end-of-year report cobbled together by digging through emails — key figures are at your fingertips all year long.
- Number of completed days and planned days to date
- Breakdown of your activities: skiing, mountaineering, climbing, MTB, paragliding, sailing…
- Overall view of your workload to anticipate busy or quiet periods
- Current season compared to previous seasons
4. Mobile use designed for the field
GuideMate is built to be checked from your phone, quickly, before or after an outing. No need to open a laptop to update a client profile after a day in the mountains.
- Quick access to key client info before the meeting point at the car park or the foot of the wall
- Updates in seconds from the field or the hut in the evening
- Clean interface that highlights the essentials without information overload
- iOS and Android app available for download
5. Documents & key information
Keep all the important information related to each client in one place: health constraints, insurance coverage, specific documents. No more screenshots lost in your camera roll.
- Health information and physical constraints linked to the client profile
- Insurance verification and activity-related documents
- All information accessible offline from the mobile app
6. Exports & activity reports
At the end of the season or when reviewing with your accountant, you can extract the data you need without spending hours consolidating files.
- Export your client list with key information
- Export your guiding days over a given period
- Summary view of your activity by season or outing type
Why not a spreadsheet?
An Excel or Google Sheets spreadsheet is a good starting point. Many independent guides begin there. But it quickly shows its limits for field use:
Spreadsheet
- ✕Hard to check quickly from your phone before an outing
- ✕No link between a client and their past guiding days
- ✕Impossible to easily attach notes, documents or health constraints
- ✕No season view or summary indicators without complex formulas
- ✕Risk of losing data if the file isn't saved
GuideMate
- Mobile interface designed for a 10-second check before departure
- Client profile linked to their full outing history across all seasons
- Notes, constraints and documents centralised on each profile
- Season dashboard with no formulas to maintain
- Data securely hosted in Europe, accessible everywhere
Ready to get more clarity on your clients and your season?
Start for free, with no time limit. Upgrade to the Professional plan only when you're ready — €9/month or €80/year.
Download GuideMate for free